Guide | Home Buying
Want Credit to Work for You - Start with These Steps from the Consumer Financial Protection Bureau
If you are experiencing financial hardships and are worried that you cannot make your scheduled loan payments, please call Vanderbilt Mortgage and Finance, Inc. today at 1-800-970-7250 so that one of our experienced account representatives can review the options that are available to assist you.
Available options vary with the unique circumstances of each individual, but some of the different alternatives that exist include:
To help determine if any of the available options will best be able to assist you personally, you will want to have various documents available during your discussion with Vanderbilt Mortgage. These documents include tax returns, recent pay stubs, bank statements, monthly bills, and if relevant, medical and other unanticipated bills.
HUD is a U.S. government agency that offers free or low-cost counseling to homeowners in the US. Please call 1-800-569-4287 for a list of the HUD agencies in your area or visit their website at www.HUD.gov.
A federal law that prohibits lenders from unlawfully discriminating against consumers when applying for credit. Learn more about ECOA from the Consumer Financial Protection Bureau’s blog and how it protects borrowers.
Guide | Home Buying
Want Credit to Work for You - Start with These Steps from the Consumer Financial Protection Bureau
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Have Questions?
New customers 1-866-701-0467
Existing customers 1-800-970-7250